Payment Support Advisor — Flexible Hours & Growth Path

Ee; Sheffield; In loco; GBP 24.000 - 29.000; Part-time

Vantaggi offerti da questo lavoro

Online GP

Carer’s leave

Family leave

Discounts (EE/BT)

Descrizione del lavoro

Plusnet in Sheffield is hiring for a Payment Support role. You will speak with customers by phone to assist with bill payments and payment setups, aiming to deliver calm, helpful support and build strong relationships.

No prior specific experience is required; training will be provided. The role supports flexible scheduling and occasional home working, with a focus on customer care and teamwork.

Competenze

• Strong communication and listening skills for customer support.
• Ability to stay calm and helpful when handling inquiries.
• Willingness to learn and adapt to processes.

Mansioni

• Talk to customers by phone to help with paying bills and setting up payments.
• Provide high-quality support and build lasting customer relationships.
• Be flexible with shifts and contribute to a positive team culture.

Conoscenze

Customer service

Problem solving

Communication

Relationship building

Formazione

Descrizione del lavoro

Plusnet in Sheffield is hiring for a Payment Support role. You will speak with customers by phone to assist with bill payments and payment setups, aiming to deliver calm, helpful support and build strong relationships.

No prior specific experience is required; training will be provided. The role supports flexible scheduling and occasional home working, with a focus on customer care and teamwork.