Patient Services Receptionist

Bird In Eye Surgery; Uckfield; On-site; GBP 12,000 - 18,000; Part time

Job summary

Bird In Eye Surgery in Uckfield Community Hospital is seeking an enthusiastic receptionist to join our friendly team. You will be the first point of contact, greeting patients face-to-face and on the phone, with a professional and empathetic manner.

The role includes a variety of administrative duties to support the clinical team and the smooth running of the practice. Shifts are 5 hours long, 5 days a week on a rota planned a month in advance.

Qualifications

• Friendly, professional demeanor required.
• Good communication skills and accuracy essential.
• Previous reception/administration experience preferred.

Responsibilities

• Answer general queries and guide patients with practice procedures.
• Arrange and manage appointments for patients.
• Signpost patients to the most appropriate service.
• Assist patients with registering at the surgery.
• Answer the telephone and greet patients at reception, maintaining professionalism.

Skills

Customer service

Telephone etiquette

Administrative skills

Empathy

Job description

Bird In Eye Surgery in Uckfield Community Hospital is seeking an enthusiastic receptionist to join our friendly team. You will be the first point of contact, greeting patients face-to-face and on the phone, with a professional and empathetic manner.

The role includes a variety of administrative duties to support the clinical team and the smooth running of the practice. Shifts are 5 hours long, 5 days a week on a rota planned a month in advance.