Receptionist & Patient Experience – Eye Care (Free Eye Tests)

Optical Express; Dartford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

33 days annual leave (Pro Rata)

Free Laser Eye Surgery and Intraocular

Free eye tests

Discounted eyewear and sunglasses

Employee Assistance Programme

Training and development opportunities

Job summary

Optical Express in the UK is seeking a receptionist to join the team in a busy retail environment. You will cover the reception, manage calls, take messages and support the Manager with administrative tasks, while maintaining stock and handling general duties with professionalism.

The role requires strong customer service skills, excellent communication, and the ability to multitask. You’ll work within a renowned eye care provider offering high standards of care to patients and staff alike.

Qualifications

• Confident and professional with a passion for world-class customer service.
• Strong organisational and communication skills.
• Willingness to learn and progress within Optical Express.
• Ability to multi-task in a busy retail environment.

Responsibilities

• Cover the reception area and manage incoming calls with a priority on timely communication.
• Take clear and concise messages and relay them promptly.
• Provide administrative support to the Manager.
• Maintain stationery stocks and oversee ordering of new supplies.
• Perform general reception duties as required.

Skills

Customer service

Communication skills

Organisational skills

Job description

Optical Express in the UK is seeking a receptionist to join the team in a busy retail environment. You will cover the reception, manage calls, take messages and support the Manager with administrative tasks, while maintaining stock and handling general duties with professionalism.

The role requires strong customer service skills, excellent communication, and the ability to multitask. You’ll work within a renowned eye care provider offering high standards of care to patients and staff alike.