Healthcare Front Desk & Admin Assistant (Reception)

Optegra; Birmingham; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary up to £26,910

Matched pension

33 days leave

Flexible working

Funded training

Blue Light Card

Private Healthcare

24/7 GP

Cycle to work

Season ticket loan

Job summary

Optegra Eye Healthcare in Birmingham is seeking an experienced Receptionist/Adminstrator to join our multi-disciplinary Patient Services team on a full-time basis. You will be the first point of contact for patients and visitors, delivering a professional, friendly welcome and supporting front-of-house operations.

This role offers funded training and development, a generous salary up to £26,910, and benefits including private healthcare and flexible working.

Qualifications

• Experience in a front of house/customer service role.
• Experience in customer billing/accounts.
• Private Healthcare experience desirable.
• Excellent interpersonal skills.
• Well organised and able to prioritise under pressure.
• Excellent administrative skills and attention to detail.
• Effective written and oral communication skills.
• Ability to act as a resource for colleagues & staff.
• Good IT skills including Outlook, Excel, Word, PowerPoint.

Responsibilities

• Provide cover at the main hospital reception and be the first point of contact for patients and visitors, in person and on the phone.
• Greet patients and visitors professionally and support Patient Services team with queries before and after consultations.
• Assist with billing and general administration tasks for the Patient Services team.

Skills

Front of house

Customer service

Billing / accounts

Administrative skills

MS Office

Interpersonal skills

Written and oral communication

IT skills

Tools

Microsoft Office

Job description

Optegra Eye Healthcare in Birmingham is seeking an experienced Receptionist/Adminstrator to join our multi-disciplinary Patient Services team on a full-time basis. You will be the first point of contact for patients and visitors, delivering a professional, friendly welcome and supporting front-of-house operations.

This role offers funded training and development, a generous salary up to £26,910, and benefits including private healthcare and flexible working.