Patient Services Coordinator - GP Practice

Lakeside Healthcare Group; St. Neots; On-site; GBP 21,000 - 30,000; Full time

Job summary

Lakeside Healthcare St Neots is seeking a patient services administrator to support a busy GP surgery, maintaining confidentiality and coordinating administrative tasks.

You will work paperless, scan to electronic medical records using SystmOne, and ensure data protection compliance while delivering excellent customer service.

This role offers training and development opportunities within a supportive team.

Qualifications

• Customer Service Skills
• Experience of working in a busy & multi-functional team.
• Using Systm One (Clinical database)
• Experience of working within a GP Surgery
• A minimum of three years experience in a customer facing environment
• Experience of handling confidential information and data.

Responsibilities

• GeneralAdministration duties within a large multi-disciplinary team
• To have a thorough knowledge of all administrationprocedures
• To work in accordance with written protocols
• To carry out specific administration tasks

Skills

Customer Service Skills

Teamwork

Communication

Education

Good standard of education

Tools

Systm One

Job description

Lakeside Healthcare St Neots is seeking a patient services administrator to support a busy GP surgery, maintaining confidentiality and coordinating administrative tasks.

You will work paperless, scan to electronic medical records using SystmOne, and ensure data protection compliance while delivering excellent customer service.

This role offers training and development opportunities within a supportive team.