Patient Services Associate, Urgent Care Centre

Dorset HealthCare University NHS Foundation Trust; Weymouth; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prominent healthcare trust is seeking a part-time Urgent Treatment Centre Receptionist at Weymouth Community Hospital. The role involves providing administrative support, booking patients, and liaising with patients and clinical staff. Applicants should have a GCSE-level education and experience in healthcare and office environments. Strong organisational and communication skills are essential. This is a permanent position with an 18-hour shift pattern operating year-round.

Qualifications

• Previous experience in a healthcare environment.
• Significant and recent experience in an office environment in a clerical/admin capacity.
• Experience of dealing with telephone enquiries.

Responsibilities

• Deliver efficient administrative support to ensure smooth operation of the department.
• Professionally liaise with patients and internal departments.
• Book patients on arrival and update health records.

Skills

Excellent organisational skills

Strong communication and problem-solving skills

Ability to work independently and within a team

Demonstrable skills in written and spoken English

Education

Educated to GCSE level or equivalent experience

Administration and/or IT qualification

Job description

A prominent healthcare trust is seeking a part-time Urgent Treatment Centre Receptionist at Weymouth Community Hospital. The role involves providing administrative support, booking patients, and liaising with patients and clinical staff. Applicants should have a GCSE-level education and experience in healthcare and office environments. Strong organisational and communication skills are essential. This is a permanent position with an 18-hour shift pattern operating year-round.