Patient Services Administrator

University Hospital Southampton NHS Trust; Southampton; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust invites applications for an Administrator. The role spans outpatient administration, reception duties, ward administration, and booking tasks across the Trust.

The successful candidate will support patients and clinical teams, ensuring accurate records and a friendly, efficient service. Offering comprehensive training and opportunities across multiple care groups, these positions may involve varied shifts, including evenings and weekends, with

Qualifications

• Experience in a customer services environment.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Ability to handle confidential information with discretion.
• Flexible and able to work across multiple locations and shifts.

Responsibilities

• Provide excellent customer service to patients and relatives.
• Register patients and manage hospital records with confidentiality.
• Support clinical teams by handling administrative tasks on wards.

Skills

Customer service

MS Office

Communication

Teamwork

Tools

Hospital IT systems

Job description

University Hospital Southampton NHS Foundation Trust invites applications for an Administrator. The role spans outpatient administration, reception duties, ward administration, and booking tasks across the Trust.

The successful candidate will support patients and clinical teams, ensuring accurate records and a friendly, efficient service. Offering comprehensive training and opportunities across multiple care groups, these positions may involve varied shifts, including evenings and weekends, with