Patient-First Admin Specialist (Outpatient)

University Hospital Southampton NHS FT; Southampton; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is seeking an Administrator to join our busy on-site administration team. The role supports patients and clinical staff, delivering reliable customer service and accurate administrative support across departments.

We offer comprehensive training, opportunities for flexible working where possible, and a commitment to an inclusive, patient-centred service. If you are looking to start or develop a career in the NHS, this permanent/ fixed-term

Qualifications

• Good literacy and numeracy at GCSE level 4-9 or equivalent.
• NVQ Level 2 diploma or equivalent experience.
• Experience in a customer-led environment.

Responsibilities

• Provide excellent customer service to patients and external agencies.
• Maintain a consistent and accurate administrative service.
• Build relationships with internal and external stakeholders.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Education

GCSE pass level 4-9 or equivalent

NVQ 2 diploma or equivalent experience

Tools

Microsoft Office

Job description

University Hospital Southampton NHS Foundation Trust is seeking an Administrator to join our busy on-site administration team. The role supports patients and clinical staff, delivering reliable customer service and accurate administrative support across departments.

We offer comprehensive training, opportunities for flexible working where possible, and a commitment to an inclusive, patient-centred service. If you are looking to start or develop a career in the NHS, this permanent/ fixed-term