Patient Services Administrator – NHS (Full/Part Time)

Transformation Unit; Southampton; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is inviting applications for an Administrator (Band 2). This permanent/fixed-term role supports outpatient services and clinical teams, handling front-desk tasks, patient registration, records and general administration across multiple sites in Southampton.

We offer flexible working patterns, 37.5 hours per week pro rata for part-time, with full training and development.

Qualifications

• Good standard of education with literacy and numeracy to GCSE level 4-9 or equivalent.
• Experience in a customer-led environment is desirable.
• Proficient in Microsoft Office and hospital computer systems.

Responsibilities

• Provide excellent customer service to patients, relatives and external agencies.
• Ensure a consistent and effective administrative service is maintained.
• Build relationships with stakeholders internally and externally.

Skills

Customer service

Communication

IT skills

Microsoft Office

Teamwork

Education

GCSE equivalent

NVQ 2

Tools

Microsoft Office

Hospital patient systems

Job description

University Hospital Southampton NHS Foundation Trust is inviting applications for an Administrator (Band 2). This permanent/fixed-term role supports outpatient services and clinical teams, handling front-desk tasks, patient registration, records and general administration across multiple sites in Southampton.

We offer flexible working patterns, 37.5 hours per week pro rata for part-time, with full training and development.