Patient Safety Investigator

NHS; City Of London; On-site; GBP 45,000 - 56,000; Full time

Job summary

A prominent healthcare organization in the UK is looking for a Patient Safety Investigator to support the Patient Safety Manager and conduct timely investigations into patient safety events. This role requires a registered clinician with strong analytical skills and experience in healthcare settings. The successful candidate will work within a hybrid model, leading investigations and producing comprehensive reports to enhance patient safety. Competitive salary and comprehensive benefits are offered.

Benefits

Private Medical Insurance

Contributory pension scheme (total contribution up to 20%)

25 days holiday plus bank holidays

Life assurance

Travel season ticket loan

Family friendly benefits

A range of retail discounts

Excellent career development opportunities

Qualifications

• Experience in patient safety, quality improvement or clinical governance within an acute healthcare setting.
• Experience conducting or supporting investigations into patient safety incidents.
• Knowledge of patient safety principles and clinical governance.

Responsibilities

• Lead and support investigations that align with PSIRF.
• Produce structured investigation reports offering clarity and learning.
• Gather and analyze evidence for patient safety incidents.

Skills

Strong analytical skills

Confident communicator

Ability to interpret data

Education

Registered clinician with a UK professional body

Current registration with a UK professional body

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Patient Safety Investigator will provide high‑level support to the Patient Safety Manager, working within the Patient Safety team as part of the Clinical Governance structure within the hospital. The successful applicant will be responsible for assisting, guiding and supporting staff members with investigations into patient safety events, to align with The London Clinic's PSIRF policy and plan.

Job Details

Job Title: Patient Safety Investigator – Band 6

Department: Clinical Governance

Salary: £45,469 – £55,564

Location: The London Clinic, 1 Park Square West, Marylebone, London

Job Type: Permanent

Hours: 37.5, Monday to Friday (Hybrid with 3 days onsite)

Key Duties

• Lead and support investigations that are timely, proportionate and aligned with PSIRF
• Apply systems‑based approaches and human factors principles to identify contributory factors
• Gather and analyse evidence, including statements, interviews and clinical records
• Produce structured investigation reports that offer clarity, assurance and learning
• Review Datix data to identify themes and support improvement planning
• Support clinical teams with monitoring and delivery of improvement actions
• Contribute to patient safety education across the organisation
• Engage with patients, families and regulators with professionalism and sensitivity

Responsibilities

• Assist staff members with timely, comprehensive investigations of reported patient safety events, coordinating 72‑hour review meetings and allocating incidents to the appropriate area and team.
• Conduct thorough investigations into patient safety incidents using approved methodologies (e.g. systems‑based approaches, human factors analysis).
• Produce high‑quality investigation reports with clear findings, recommendations, and improvement actions.
• Work closely with the Patient Safety Manager, discussing patient safety incidents and updating as appropriate through each stage of the process.
• Gather and analyse medical records, staff interviews and other relevant evidence pertinent to all safety incidents.

Ideal Candidate / Qualifications

• Registered clinician with a UK professional body such as NMC, HCPC or GMC.
• Current registration with a UK professional body.
• Clear knowledge of patient safety principles, the national patient safety framework and the fundamentals of clinical governance.
• Understanding of PSIRF and ideally experience supporting or delivering PSII investigations.
• Awareness of Datix processes and the use of incident reporting systems.
• Experience in patient safety, quality improvement or clinical governance within an acute healthcare setting.
• Relevant clinical experience in a hospital environment.
• Experience conducting or supporting investigations into patient safety incidents.
• Strong analytical skills and the ability to interpret data and identify patterns.
• Skilled in producing clear and concise reports for assurance purposes.
• Confident communicator with the ability to engage with patients and staff sensitively and professionally.
• Competent in the use of Microsoft applications including Word, Excel and PowerPoint.

Person Specification

• Ability to demonstrate awareness of Clinical Governance, Patient Safety and the standard of care expected in the NHS.
• Skills in managing patient interactions with empathy, compassion and professionalism.
• Experience in undertaking, or assisting in, investigations into safety incidents.
• Proven ability to manage interactions with patients, families and regulatory bodies sensitively.
• Excellent report‑writing for assurance experience.

Benefits

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance
• Travel season ticket loanFamily friendly benefits
• A range of retail discounts
• Excellent career development; with clear career pathways and access to further education.

Application & EEO Statement

Early applications are encouraged, as we review applications on an ongoing basis. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre‑employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply – we would love to hear from you regardless of your background.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.