Patient Receptionist - Fast-Pace Clinic (Temp, 30-35h)

Supertemps Limited; Conwy; On-site; GBP 10,000 - 40,000; Part time

Job summary

A professional services firm in Conwy is seeking a Reception and Administration Officer. This role requires strong reception and administration skills in a busy environment, alongside excellent IT and communication abilities. Responsibilities include managing customer first contact, handling queries, and supporting the administration team. This temporary role offers 30–35 hours per week at £12.89 per hour, with the potential for a permanent position after 2–3 months.

Qualifications

• Strong reception and administration experience, ideally gained in a busy environment.
• Confident IT skills with the ability to pick up systems quickly.
• Excellent communication skills and the ability to deal with conflict calmly and professionally.
• A proactive, problem-solving mindset.
• Strong organizational skills and the ability to multitask.

Responsibilities

• Acting as the first point of contact for customers, providing a warm welcome.
• Managing digital triage queries and supporting patients with online systems.
• Handling enquiries, appointments, orders and samples efficiently.
• Using EMIS or similar clinical software daily.
• Working closely with the administration team and offering support as required.
• Maintaining a calm, solution-focused approach.

Skills

Reception experience

Administration experience

IT skills

Communication skills

Organizational skills

Tools

EMIS

Microsoft Outlook

Microsoft Teams

Microsoft Calendar

Job description

A professional services firm in Conwy is seeking a Reception and Administration Officer. This role requires strong reception and administration skills in a busy environment, alongside excellent IT and communication abilities. Responsibilities include managing customer first contact, handling queries, and supporting the administration team. This temporary role offers 30–35 hours per week at £12.89 per hour, with the potential for a permanent position after 2–3 months.