Patient Pathway Co-ordinator | London North West University Healthcare NHS Trust

London North West Healthcare NHS Trust; Southall; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare trust in the UK is seeking a part-time Administrative Support role within the Department of Neurology. This position emphasizes patient pathway tracking and ensuring processes meet RTT standards. Responsibilities include supporting clinical teams and maintaining patient records. Ideal candidates will have administrative experience and strong communication skills.

Qualifications

• Experience in administrative roles within a healthcare setting is preferred.
• Ability to prioritize tasks and manage time effectively.
• Strong communication skills both written and verbal.

Responsibilities

• Provide administrative support to Clinical Teams.
• Track patient pathways to ensure timely diagnosis and treatment.
• Maintain records of patient tracking and escalations on the Trust database.
• Support Service Management with data collection for national audits.

Skills

Administrative support

Patient pathway tracking

Data collection

Job description

Overview

Part time

The post holder will be responsible for providing administrative support to the Department of Neurology at Ealing Hospital. The role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.

Responsibilities

• To be responsible for providing administrative support to Clinical Teams
• To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
• Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database.
• To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.

About London North West University Healthcare NHS Trust (LNWH)

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

Additional information

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

To view the main responsibility, please see the attached the Job Description and Person Specification.

This advert closes on Tuesday 16 Sep 2025