Patient-First Medical Receptionist & Office Coordinator

Donneybrook Medical Centre; Hyde; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local medical practice in Hyde, United Kingdom, is seeking a Medical Receptionist to be the first point of contact for patients. Responsibilities include greeting patients, handling phone calls, scheduling appointments, and managing patient records with a focus on confidentiality and empathy. Ideal candidates should have strong communication skills, proficiency in medical office software, and previous customer service experience. Join a supportive team that values patient care and teamwork.

Benefits

Support from the Reception Manager

Teamwork environment

Qualifications

• Proficient in medical office software and systems.
• Strong organizational skills and attention to detail.
• Customer service experience preferred.

Responsibilities

• Greet patients and visitors, ensuring a welcoming environment.
• Answer and manage patient enquiries via phone and in-person.
• Process insurance forms and handle billing tasks.

Skills

Excellent verbal and written communication

Proficiency in medical office software

Strong organisational skills

Ability to handle sensitive information

Familiarity with medical terminology

Education

GCSE A to C in Maths and English

Customer Service experience

Experience working in a GP Practice

Tools

EMIS User Skills

Microsoft Office

Job description

A local medical practice in Hyde, United Kingdom, is seeking a Medical Receptionist to be the first point of contact for patients. Responsibilities include greeting patients, handling phone calls, scheduling appointments, and managing patient records with a focus on confidentiality and empathy. Ideal candidates should have strong communication skills, proficiency in medical office software, and previous customer service experience. Join a supportive team that values patient care and teamwork.