Patient Care Team Lead – Hybrid (Data-Driven)

Simple Online Healthcare; Glasgow; Hybrid; GBP 32,000 - 34,000; Full time

Job summary

A healthcare company in Glasgow is seeking a Team Leader for their Patient Care Team. The role involves leading a dedicated team to ensure high-quality care and operational efficiency. The candidate should have proven experience in managing teams, a firm understanding of quality and compliance, and be adept at using data to drive improvements. This position offers competitive salary, hybrid working, and a range of employee benefits, including enhanced holidays and wellness support.

Benefits

33 days annual leave including Bank Holidays

Extra day off for your birthday

Company share scheme

Bupa Private Healthcare

Income Protection

Cycle to Work Scheme

My Gym Discounts

Enhanced Company pension scheme

Quarterly Team Training and Social Budget

Enhanced Maternity and Paternity Leave

Rewarding bonus incentive scheme

24/7 wellness helpline

Love2Shop Discount

Fresh fruit

Free coffee machine

Qualifications

• Proven experience leading and developing teams in fast-paced environments.
• Confident people leader balancing performance management and engagement.
• Strong understanding of compliance and quality within regulatory environments.

Responsibilities

• Lead and develop a high-performing team.
• Ensure timely, patient-centered support.
• Maintain compliance with clinical standards.

Skills

Team leadership

Performance management

Quality assurance

Data-driven decision making

CRM systems proficiency

Tools

CRM software

Analytics tools

Job description

A healthcare company in Glasgow is seeking a Team Leader for their Patient Care Team. The role involves leading a dedicated team to ensure high-quality care and operational efficiency. The candidate should have proven experience in managing teams, a firm understanding of quality and compliance, and be adept at using data to drive improvements. This position offers competitive salary, hybrid working, and a range of employee benefits, including enhanced holidays and wellness support.