Patient Billing Support Specialist — Growth & Benefits

Novant Health Urgent Cares; England; On-site; GBP 26,000 - 34,000; Full time

Job summary

A healthcare company is seeking a Patient Billing Support Specialist in Columbia, SC. Key responsibilities include providing quality customer service while handling billing inquiries, resolving complaints, and collecting payments. Candidates should possess a high school diploma or GED, strong communication skills, and experience in medical customer service. Preferred qualifications include an associate degree and prior medical accounts receivable experience. Join a team committed to delivering exceptional healthcare experiences.

Benefits

Medical, Dental, and Vision Insurance

Employer-paid life insurance

Generous PTO package

Employee Assistance Program (EAP)

Qualifications

• Minimum of a high school diploma or GED is required.
• Knowledge of medical billing practices is critical.
• Strong oral and written communication skills are necessary.

Responsibilities

• Provide quality customer service and handle inquiries and billing questions.
• Resolve customer complaints and accurately collect payments.
• Effectively communicate with patients, physicians, and coworkers.

Skills

Customer service background

Knowledge of insurance policies

Excellent communication skills

Active listening skills

Education

High School Diploma or GED

Associate degree or higher

Job description

A healthcare company is seeking a Patient Billing Support Specialist in Columbia, SC. Key responsibilities include providing quality customer service while handling billing inquiries, resolving complaints, and collecting payments. Candidates should possess a high school diploma or GED, strong communication skills, and experience in medical customer service. Preferred qualifications include an associate degree and prior medical accounts receivable experience. Join a team committed to delivering exceptional healthcare experiences.