Patient Access Coordinator – Hospital Reception

Alfianni Online - Artist Netwerk; Newcastle upon Tyne; On-site; GBP 25,000; Full time

Job summary

A regional healthcare provider in Newcastle upon Tyne is seeking an enthusiastic Receptionist for their Cardiothoracic Services. The role requires delivering exceptional customer service to patients while managing appointments and administrative duties. Candidates should possess NVQ Level 2 or equivalent qualifications, alongside good literacy, numeracy, and IT skills. This full-time permanent position offers a salary of £24,465 per annum and a supportive working environment focused on flexibility and team collaboration.

Qualifications

• Candidates must demonstrate good literacy and numeracy skills.
• Experience in a customer care role is desirable.
• NVQ Level 2 in an appropriate subject is essential.

Responsibilities

• Provide an effective reception and administrative service across the Cardiology Tests Service.
• Ensure high quality of customer care is delivered.

Skills

Good literacy and numeracy skills

Keyboard skills

IT skills in Windows based applications

Quality customer care

Education

NVQ Level 2 or equivalent qualification / experience

Tools

eRecord hospital patient administration systems

Job description

A regional healthcare provider in Newcastle upon Tyne is seeking an enthusiastic Receptionist for their Cardiothoracic Services. The role requires delivering exceptional customer service to patients while managing appointments and administrative duties. Candidates should possess NVQ Level 2 or equivalent qualifications, alongside good literacy, numeracy, and IT skills. This full-time permanent position offers a salary of £24,465 per annum and a supportive working environment focused on flexibility and team collaboration.