Parts Supervisor

Group 1 Automotive UK; Bury St Edmunds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive retailer in Bury St Edmunds seeks a Parts Supervisor to oversee parts management in the Retail Centre. The successful candidate will possess excellent communication and organisational skills, providing outstanding customer service. The role requires an ability to handle multiple tasks in a fast-paced environment, proficiency in IT, and a valid UK driving licence. The company offers a range of benefits, including healthcare access and colleague discounts, and promotes personal development within the automotive sector.

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Colleague referral payments

Enhanced holiday allowance with length of service

Qualifications

• Capable of maintaining a methodical and logical approach, particularly during busy periods.
• Experience of using web-based systems.

Responsibilities

• Maintain surcharge ledger, checking all parts sent to manufacture are clean.
• Report any stock damage or losses to the aftersales manager.
• Ensure all old units are returned to manufacture appropriately.

Skills

Strong ability to meet deadlines

Excellent communication and customer service skills

Exceptional time management skills

Proficient in IT

Must hold a valid UK driving licence

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Parts Supervisor Mercedes-Benz Bury St Edmunds

Want to be the best you can be? It's what drives us too.

Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

• 24/7 online access to healthcare professionals


• Car purchasing and lease schemes


• Servicing, parts & accessory colleague discounts.


• Enhanced holiday allowance with length of service


• Paid day off for your birthday


• Company share purchase plan


• Loan plans for colleagues, including toolbox and travel tickets


• Colleague referral payments


• Industry leading family friendly policies


• Numerous training, learning and development options to suit everyone


• Plus lots more

What you'll do day to day

• Be fully aware of the usual trading terms of the retail centre.


• Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.


• Update the aftersales manager on monthly basis on outstanding customer orders etc.


• Report any stock damage or stock losses to the aftersales manager.


• Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.


• Check all parts invoices against despatch notes on weekly basis.


• Ensure all old units are returned to manufacture in the prescribed manner.

Helpful Skills And Qualifications

Don't worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you.

• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment


• Capable of maintaining a methodical and logical approach, particularly during busy periods


• Excellent communication and customer service skills


• Exceptional time management skills and the ability to thrive under pressure


• Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook


• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.