Parts Advisor / Parts Technician

Red Sky Personnel Ltd; Metropolitan Borough of Solihull; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading personnel provider is seeking an experienced Parts Technician / Parts Advisor for Birmingham Airport. The role requires managing parts efficiently, providing excellent customer service, and ensuring smooth operations in a dynamic environment. Ideal candidates will have 2-3 years of parts experience and strong communication skills. Competitive salary offered between £28,000 - £32,000 along with benefits and support.

Benefits

28 days' annual leave + bank holidays

Onsite Parking

Supportive team

Qualifications

• Minimum 2-3 years of parts experience in a relevant background.
• Confident, friendly communicator; comfortable on the phone.
• Ability to obtain an airside pass with required checks.

Responsibilities

• Manage the store's environment and materials efficiently.
• Provide courteous and efficient service over-the-counter.
• Schedule jobs and manage orders for parts.

Skills

Parts experience

Knowledge of vehicle components

Communication skills

Attention to detail

Computer skills

Job description

Overview

Parts Advisor / Parts Technician – Birmingham Airport • £28,000 - £32,000

Are you an experienced Parts Technician / Parts Advisor from a busy parts department? Join a well-established, rapidly expanding company with fantastic progression opportunities at the Airport!

About Our Client

Our client is a market leader in Ground operations - repair and maintenance. They offer a dynamic work environment and a clear path for career growth.

Role Overview

As a Parts Technician / Parts Advisor, you will manage the store\'s environment, ensuring the efficient handling of materials, fluids, equipment, spares, tools, PPE, consumables, and client-provided materials on-site. You will be based front-of house and be the first point of contact for clients and suppliers and keep jobs moving through the system for both the workshop for Birmingham and East Midlands workshops.

Key Responsibilities

• Understand and fulfill technician requirements promptly.
• Provide courteous and efficient over-the-counter service.
• Reception: calls, booking requests, general enquiries
• Schedule & book jobs into the system
• Order parts, allocate to jobs, raise POs/credits, chase invoices/credit notes
• Support job estimating after 3-month probation (training provided)
• Immediately notify suppliers of any damaged goods.

Skills and Experience

• Minimum 2 -3 years of Parts experience with a solid parts background (vehicle factors, main dealer, or HGV/LGV mechanic)
• Strong knowledge of vehicle components
• Confident, friendly communicator; comfortable on the phone
• Full UK driving licence + own vehicle
• Good computer skills including the ability to learn several software applications
• Strong attention to detail and accuracy
• Knowledge and/or experience with industrial and automotive parts
• Familiarity with stores procedures and systems, especially in vehicle, plant, or machinery parts environments.

Additional Requirements

• Ability to obtain an airside pass, requiring a criminal record check and 5-year history verification.

What’s on Offer

• Starting salary: £28,000- £32,000
• Monday to Friday 08:00 - 16:00
• 28 days\' annual leave + bank holidays
• Supportive, busy team; no two days the same
• Onsite Parking