Parts Advisor

TN United Kingdom; Worcester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a skilled Parts Advisor to enhance their team. In this role, you will focus on providing exceptional service to the Workshop, ensuring that technicians are well-supported and productive. Your expertise in parts processes, from identification to stock management, will be crucial in maintaining operational efficiency. If you have a customer-focused attitude and thrive in a dynamic environment, this opportunity offers a chance to make a significant impact and grow within a reputable dealership.

Qualifications

• Experience as a main dealer Parts Advisor.
• Understanding of parts department processes.

Responsibilities

• Deliver a modern and efficient parts service.
• Maintain high service levels to the Workshop.

Skills

Customer Service

Parts Identification

Order Processing

Stock Management

Education

High School Diploma

Tools

Autoline

Kerridge

Job description

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Our client is a franchised Car Dealership seeking to recruit an experienced Parts Advisor to join their team.

Parts Advisor Role:

Working within a small team, you will focus on delivering a modern and efficient parts service. Your main priority will be to maintain a high level of service to the Workshop, ensuring technicians remain productive, and completing electronic up-sell VHCs promptly.

As a Parts Advisor, you should be a strong all-rounder with understanding of all aspects of a parts department, including goods-in processes, parts identification, order processing, stock checking, stock rotation, parts returns, and liaising with Service regarding parts-related matters. You must be customer-focused and able to prioritize your workload to meet customer expectations.

Parts Advisor – Requirements:

• Experience as a main dealer Parts Advisor
• Preferably experience with Autoline / Kerridge
• Positive, customer-focused attitude
• Valid driving license