Apprentice Parts Advisor

Group 1 Automotive UK; Coventry; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits as an Apprentice Parts Advisor at a forward-thinking automotive company. Join a fun and friendly team where you will gain valuable skills and qualifications while earning right away. This role offers diverse daily tasks, from managing stock to serving customers, ensuring you develop essential skills for a successful career. With comprehensive training and support, you will embark on a journey to become a fully qualified Parts Advisor, enjoying excellent earning potential and career progression. If you are enthusiastic and ready to learn, this apprenticeship is perfect for you.

Benefits

33 days annual leave

Retail discounts

Gym discounts

Flexible pension scheme

Family-friendly policies

Wellbeing programme

Community volunteering day

Qualifications

• Enthusiastic and hardworking individual with a drive to succeed.
• Ability to manage stock and develop customer relationships.

Responsibilities

• Building and maintaining relationships with customers in person and over the phone.
• Managing stock control and preparing orders.
• Processing warranty claims and identifying parts.

Skills

Timekeeping

Teamwork

Communication Skills

Ability to Work Under Pressure

Drive to Exceed Targets

Education

GCSE in Math's

GCSE in English

Job description

Apprentice Parts Advisor - Mercedes Benz of Coventry

Learn skills that will set you up for life.

Join our fun and friendly team as an Apprentice Parts Advisor and start earning right away while you gain your new qualifications. As the automotive industry changes and evolves, so will you − and we’ll be right there to support you. This is a place where you can explore new opportunities and career ambitions while learning from the best.

What We Can Offer You

• 33 days’ annual leave, including bank holidays (pro rata), rising with length of service. Holiday buying scheme also available
• Retail discounts that save you money every day
• Gym discounts, cash healthcare plans, and a cycle-to-work scheme
• Car discounts for new and used purchases and servicing
• Flexible pension scheme and Sharesave scheme to grow your savings
• Family-friendly policies that help you spend more time with the people that matter
• A wellbeing programme to support you and your family
• A community volunteering day
  
  

What You’ll Do Day To Day

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.

Initially working towards a Level 2 Retailer Apprenticeship you will learn the key principles, practices and skills that underpin the role.

Every day is different within our Parts Department, so you will have a varied role. Some of the day-to-day duties include:

• Building and maintaining relationships with internal and external customers both in person and over the phone
• Developing relationships with other departments
• Preparing orders
• Stock Control/ Management
• Processing Warranty Claims and Payments
• Identifying Parts
• Marketing and Visual Merchandising
• Managing logistics including organising and arranging deliveries
  
  

We can teach you all the points above, but ultimately, we’re looking for an enthusiastic, hardworking individual to join our team and embark on an exciting career. You’ll have excellent earning and progression opportunities available to you upon completing your apprenticeship - a fully qualified Parts advisor!

Training provided:

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

Qualifications Received

On successful completion of this 15-17 months programme, dependent on the brand you work with, you will receive the following:

• Level 2 Retailer Standard
  
  

Helpful Skills And Qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Punctual and being great at timekeeping
• Ability to work well under pressure
• Great team player and communication skills
• Drive to exceed targets
• GCSE (or equivalent) in Math's & English