Parts Advisor

Vertu Motors plc; Birmingham; On-site; GBP 26,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking motor retailer in Birmingham for a Parts Advisor. Join a dynamic team dedicated to delivering exceptional customer service while managing trade parts inquiries and orders. This role offers a competitive salary and a range of benefits, including ongoing training and career progression. With a commitment to personal development, you will have the chance to enhance your skills and grow within the company. If you are ambitious and eager to exceed sales objectives, this position is perfect for you!

Benefits

25 days holiday plus bank holidays

Access to online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Experience in parts advising within the motor industry is essential.
• Ability to identify parts and upsell effectively.

Responsibilities

• Handle incoming trade parts inquiries and orders via phone and online.
• Maximize upsell opportunities and maintain product knowledge.

Skills

Parts Experience

Customer Service

Sales Skills

Job description

Vertu Ford Kings Norton

Vertu Ford Kings Nortonhave an exciting opportunity for a Parts Advisor to join our brilliant team!

We are offering a basic salary of £26,000plus company benefits!

You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm.

We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms.

You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.

Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Apply today to be considered for this vacancy.

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