Parts Advisor

TN United Kingdom; Chippenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Parts Advisor to enhance their team in Chippenham. This role involves ensuring the smooth operation of the parts department, from managing stock to liaising with service teams. The ideal candidate will possess a strong customer service ethos and the ability to handle various tasks efficiently. With a focus on maintaining productivity for technicians, this position offers a chance to contribute significantly to the dealership's success. If you have a positive attitude and experience in a parts environment, this opportunity is perfect for you.

Qualifications

• Experience in a main dealer environment as a Parts Advisor is preferred.
• Customer-focused attitude and a valid driving license are essential.

Responsibilities

• Deliver a modern and efficient parts service to the Workshop.
• Maintain a high level of service and prioritize workload effectively.

Skills

Customer Service

Parts Identification

Order Processing

Stock Management

Tools

Autoline

Kerridge

Job description

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Our client is a Multi franchised Car Dealership seeking an experienced Parts Advisor to join their team in the Chippenham area.

Parts Advisor Role:

Working within a small team, you will focus on delivering a modern and efficient parts service. The main priority is to maintain a high level of service to the Workshop to ensure technicians remain productive and to complete electronic up-sell VHCs promptly.

As a Parts Advisor, you will need to be a strong all-rounder, understanding all aspects of a parts department—from goods-in processes, parts identification, order processing, perpetual stock checking, stock rotation, parts returns, to liaising with Service over parts-related matters. You should be customer-focused and able to prioritize your workload to meet customer expectations.

Parts Advisor – Requirements:

• Experience in a main dealer environment as a Parts Advisor is preferred but not essential.
• Experience with Autoline / Kerridge software is advantageous.
• A positive, customer-focused attitude and approach to work.
• A valid driving license.