Parts Advisor

Octane Recruitment; Greater London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading automotive retailer in Greater London is looking for a Parts Advisor to join their team at Toyota Enfield. This full-time role emphasizes customer service, accurate parts supply, and maintaining stock records. Ideal candidates will have experience in the automotive industry and excellent communication skills. The position offers a competitive salary with uncapped commission potential, various benefits, and opportunities for career development.

Benefits

Staff Car Scheme

Vehicle purchase discounts

Perkbox membership

Virtual GP access

Long service awards

Aviva pension scheme

Qualifications

• Experience as a parts advisor preferred.
• Detail-oriented and able to manage multiple priorities.
• Strong interpersonal skills required.

Responsibilities

• Provide excellent customer service to clients.
• Accurately supply required parts using in-house systems.
• Maintain stock records and assist in inventory checks.

Skills

Experience within the automotive industry

Confident communication skills

Knowledge of parts identification tools

Organisational skills

Team player attitude

Full UK driving licence

Job description

Job Title: Parts Advisor
Location: Toyota Enfield
Salary: £29,000 basic + team commission and uncapped upsell commission (realistic OTE £35,000)
Hours: Monday to Friday, 08:00 - 18:00; 1 in 3 Saturdays, 08:00 - 13:00 (paid as overtime)
Job Type: Full-time, Permanent

Drive Efficiency with Jemca - Join Our Toyota Enfield Parts Team

We are seeking an enthusiastic and experienced Parts Advisor to join our growing team at Toyota Enfield. This is a varied, customer-facing role that supports both our retail counter and internal workshop operations. If you are an experienced Parts Advisor who thrives in a collaborative, service-driven dealership environment, we would love to hear from you.

What You'll Do

• Provide excellent customer service to trade, retail, and workshop clients
• Accurately identify, locate, and supply required parts using in-house systems
• Handle parts enquiries via phone, email, and in person at the front counter
• Support the workshop by ensuring timely and accurate parts supply
• Maintain stock records and assist with regular inventory checks
• Process incoming deliveries and manage parts storage areas
• Contribute to daily team targets and the overall success of the department

What We're Looking For

• Experience within the automotive industry, ideally with a background as a parts advisor
• Confident communicator with strong interpersonal skills
• Good working knowledge of parts identification tools and dealer systems
• Detail-oriented, organised, and able to manage multiple priorities
• A proactive team player with a flexible, can-do attitude
• A full UK driving licence (preferred)

Your Benefits

Salary & Career Development

• £29,000 basic salary
• Realistic OTE of £35,000 with team-based and uncapped upsell commission
• Paid overtime for Saturday work
• Manufacturer training and internal development programmes
• Career progression opportunities across service, parts, and wider group functions

Car & Lifestyle Perks

• Staff Car Scheme - drive a new Toyota or Lexus every 6-9 months with low monthly payments and no deposit
• Vehicle purchase and servicing discounts for you and your immediate family
• Perkbox membership with high street offers, free perks, wellness tools, and more

Health & Wellbeing

• Virtual GP access - 24/7 consultations for you and your family
• Permanent Health Insurance - income protection for long-term illness
• Life Assurance for additional peace of mind
• Free eye test vouchers redeemable at Specsavers

Work-Life Balance & Recognition

• 6 weeks' annual leave, increasing with length of service
• Holiday carry-over option of up to 1 week per year
• Long service awards - bonuses up to £1,500 and additional time off
• Celebration gifts for birthdays, weddings, and new baby arrivals

Financial & Retirement Planning

• Aviva pension scheme with company contributions and access to Aviva discounts
• Online pension portal
• Employee Assistance Programme (EAP) with 24/7 support for legal, financial, and emotional matters

Why Join Jemca?

At Toyota Enfield, part of Jemca Car Group, you'll be working within one of the group's busiest aftersales environments. Whether you're already a seasoned Parts Advisor or looking to take the next step in your career, you'll find strong support, training, and excellent development opportunities.

About Us

Jemca Car Group is one of the UK's leading Toyota and Lexus retailers, operating across 11 locations with over 500 team members. Known for our commitment to customer satisfaction and staff development, we provide an environment where a Parts Advisor can truly grow and thrive.

What's Next?

If you're an organised, customer-focused Parts Advisor looking for your next opportunity, we want to hear from you. Apply now and begin your next chapter with Toyota Enfield and Jemca Car Group.

Reference: INDJEM Parts Advisor
Consultant: Chanté Budhoo