Part-Time Veterinary Receptionist — Welcoming, Care-Driven

IVC Evidensia Group; Congleton; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Annual leave 6.6 weeks

Birthday day off

Family-friendly policies

Wellbeing initiatives

Learning & development

Discounted veterinary care

Job summary

IVC Evidensia Group in Congleton is seeking a friendly Receptionist to join Congleton Vets on a part-time fixed-term basis for 6 months. You’ll be the first contact for clients, handling appointments and enquiries with professionalism.

In this role you’ll support the smooth running of the practice, manage payments, and work closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. The successful candidate will be organised, proactive and collaborative.

Qualifications

• Friendly, organised and customer-focused individual preferred.
• Experience in a customer-facing role is desirable.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Welcoming clients and their pets at the practice.
• Handling enquiries in person, by telephone and by email.
• Maintaining accurate records and managing appointments.
• Taking payments and balancing takings at day end.
• Ensuring GDPR compliance and client confidentiality.
• Maintaining a tidy reception and waiting area.

Skills

Friendly

Organised

Customer-focused

Communication

Multitasking

Team player

Proactive

Job description

IVC Evidensia Group in Congleton is seeking a friendly Receptionist to join Congleton Vets on a part-time fixed-term basis for 6 months. You’ll be the first contact for clients, handling appointments and enquiries with professionalism.

In this role you’ll support the smooth running of the practice, manage payments, and work closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. The successful candidate will be organised, proactive and collaborative.