Part-Time Vet Care Receptionist — Friendly Front Desk

IVC Evidensia; Colchester; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

6.6 weeks’ annual leave

Pension scheme

Discounted veterinary care

Healthcare/Wellbeing initiatives

Learning and development opportunities

Cycle to Work scheme

Job summary

inspiring vet care in Colchester is seeking a friendly Veterinary Receptionist to join our team on a part-time permanent basis. You will be the first point of contact for clients, ensuring a welcoming and professional experience across all interactions.

You will manage appointments, handle enquiries, support client communications, and collaborate with clinical and non-clinical colleagues to ensure a smooth client and patient journey. A proactive, team-driven attitude is essential.

Qualifications

• Friendly, organised and customer-focused.
• Experience in a customer-facing role.
• Ability to manage multiple tasks in a busy environment.
• Collaborative approach and willingness to support colleagues.
• Proactive attitude and openness to feedback and learning.

Responsibilities

• Manage busy appointment scheduling and answer enquiries.
• Provide a welcoming, professional experience for clients.
• Support client communications and coordinate with clinical and non-clinical colleagues.
• Process payments and assist with account and insurance queries.
• Assist with stock management and practice administration.

Skills

Customer service

Communication

Organisation

Team player

Job description

inspiring vet care in Colchester is seeking a friendly Veterinary Receptionist to join our team on a part-time permanent basis. You will be the first point of contact for clients, ensuring a welcoming and professional experience across all interactions.

You will manage appointments, handle enquiries, support client communications, and collaborate with clinical and non-clinical colleagues to ensure a smooth client and patient journey. A proactive, team-driven attitude is essential.