Veterinary Receptionist: Part-Time, Client-Focused

Inspiring Vet Care; Oswestry; On-site; GBP 12,000 - 14,000; Part time

Benefits offered by this job

6.6 weeks' annual leave

Birthday off

Pension scheme

Healthcare Cash Plan

Cycle to Work

Discounted veterinary care

Job summary

Inspiring Vet Care is seeking a part-time Receptionist to provide a friendly, professional welcome to clients and support a smooth patient journey. You will help manage appointments, handle enquiries, and work closely with clinical and non-clinical colleagues to ensure a positive experience for both clients and their animals.

The role requires excellent communication, strong organisational skills, and a proactive, team-oriented approach.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role, with a strong focus on service and attention to detail.
• The ability to manage multiple tasks effectively in a busy environment.
• A collaborative approach and willingness to support colleagues.
• A proactive attitude, with openness to feedback and learning.

Responsibilities

• Manage appointments and handle enquiries to ensure a smooth patient journey.
• Provide a welcoming first point of contact for clients.
• Support client communications and coordinate with clinical and non-clinical colleagues.
• Assist with general administrative tasks and maintain accurate records.

Skills

Customer service

Communication

Organisation

Teamwork

Proactive

Job description

Inspiring Vet Care is seeking a part-time Receptionist to provide a friendly, professional welcome to clients and support a smooth patient journey. You will help manage appointments, handle enquiries, and work closely with clinical and non-clinical colleagues to ensure a positive experience for both clients and their animals.

The role requires excellent communication, strong organisational skills, and a proactive, team-oriented approach.