Veterinary Receptionist

IVC Evidensia; London; On-site; GBP 17,202 - 21,024; Part time

Benefits offered by this job

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Job summary

A veterinary practice in London seeks a part-time Veterinary Receptionist to join their team. The role involves answering phones and emails, assisting clients, and being part of a friendly environment. Ideal candidates should have customer service experience and a positive attitude. The position offers up to £19,113.53 depending on experience and includes various employee benefits.

Qualifications

• Experience in a client or customer-facing role is advantageous.
• Enthusiastic and approachable demeanor required.
• Ability to assist colleagues and clients effectively.

Responsibilities

• Answer phones and emails at the reception.
• Assist clients with their questions and queries.
• Support the reception team in daily tasks.

Skills

Customer service experience

Communication skills

Teamwork

Job description

Overview

Join to apply for the Veterinary Receptionist role at IVC Evidensia.

We have an exciting opportunity for someone to join our reception team on a part-time basis. You will be involved in the everyday aspects of reception, including answering phones and emails, as well as assisting and helping colleagues and clients with their questions and queries. You will be enthusiastic and ideally have some experience in a client or customer-facing role.

About the practice

Our practice has many great features, but what truly sets us apart is our welcoming and friendly team, who always strive to provide the best possible service to our clients and animals. We are a general first opinion practice and have all the essential equipment including x-ray, dental x-ray, and ultrasound, allowing us to provide a wide range of services.

The shift pattern

The position is 30 hours per week, Monday – Friday, shifts between 7:45 am - 7:30 pm with participation in some Saturday mornings. We are happy to discuss other hours and flexible working requests. There is no OOH or Sundays.

Benefits

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Compensation

Up to £19,113.53 DOE

Seniorities

• Entry level

Employment type

• Part-time

Job function

• Health Care Provider
• Veterinary Services