Flexible Part-Time Veterinary Receptionist

IVC Evidensia Group; United Kingdom; Remote; GBP 10,000 - 15,000; Part time

Benefits offered by this job

Birthday day off

Healthcare benefits

Staff discounts

Job summary

inspiring vet care is looking for a Veterinary Receptionist to join Spring Lodge Vet Hospital, Witham on a part-time fixed-term basis to cover maternity leave. The role focuses on delivering a welcoming client experience while supporting clinical and non-clinical teams.

You will handle appointments, enquiries, payments and administrative tasks, ensuring accurate records and smooth client journeys across the practice.

Qualifications

• Friendly, organised and customer-focused.
• Experience in a customer-facing role is beneficial.
• Ability to multitask in a busy environment.
• Collaborative and proactive attitude.

Responsibilities

• Greet clients in a professional, friendly manner.
• Answer phone calls promptly and handle enquiries.
• Book, cancel and manage appointments.
• Take cash and card payments; process insurance claims.
• Handle end-of-day banking and cash reconciliation.
• Dispense medications and prescriptions as required.
• Maintain accurate client and patient records.
• Manage clinic emails and daily admin paperwork.
• Keep reception areas well stocked and presentable.
• Liaise with charities regarding collections.
• Attend reception team meetings when required.

Job description

inspiring vet care is looking for a Veterinary Receptionist to join Spring Lodge Vet Hospital, Witham on a part-time fixed-term basis to cover maternity leave. The role focuses on delivering a welcoming client experience while supporting clinical and non-clinical teams.

You will handle appointments, enquiries, payments and administrative tasks, ensuring accurate records and smooth client journeys across the practice.