Part-Time Veterinary Receptionist - Flexible Hours

VC Evidensia UK; High Wycombe; Hybrid; GBP 19,000 - 23,000; Part time

Job summary

Crossroads Vets in High Wycombe is seeking a part-time Receptionist to join our friendly team. You’ll be the first point of contact for clients, delivering a welcoming, professional and compassionate experience while supporting appointment scheduling and client communications.

Working 15 hours per week, mainly Fridays with flexibility the rest of the week, you’ll manage the clinic calendar, answer inquiries, maintain patient records and process payments, contributing to a positive client and

Qualifications

• Experience in a customer-facing role with strong service focus.
• Excellent communication and a welcoming manner.
• Ability to multitask in a busy environment.
• Collaborative approach and willingness to learn.

Responsibilities

• Greet clients and their pets upon arrival, ensuring a friendly and professional atmosphere.
• Schedule appointments and manage the clinic's calendar efficiently.
• Answer phone calls and respond to inquiries regarding services, treatments, and general pet care information.
• Maintain accurate patient records, including medical histories and laboratory results.
• Process payments and manage billing inquiries with attention to detail.
• Ensure the reception area is clean, organised, and stocked with necessary supplies.
• Provide support during busy periods by helping with client communications and follow-ups.

Skills

Customer service

Communication skills

Teamwork

Organised

Job description

Crossroads Vets in High Wycombe is seeking a part-time Receptionist to join our friendly team. You’ll be the first point of contact for clients, delivering a welcoming, professional and compassionate experience while supporting appointment scheduling and client communications.

Working 15 hours per week, mainly Fridays with flexibility the rest of the week, you’ll manage the clinic calendar, answer inquiries, maintain patient records and process payments, contributing to a positive client and