Part-Time Equine Veterinary Receptionist – 7‑Month Contract

CVS Group; Tetbury; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

NMW salary

5 weeks leave pro rata

Staff discount on vet bills

Animed Direct discount

Employee assistance programme

Recognition and appreciation

Job summary

CVS Vets in Gloucestershire is seeking an Equine Veterinary Receptionist for Byams Farm, Willesley, Tetbury. This 7-month fixed-term role is 20 hours per week, Monday to Friday, focused on friendly client service and efficient clinic administration.

You will greet clients, answer calls, schedule appointments and process payments. A supportive team within one of the UK’s leading veterinary groups, CVS Vets offers staff discounts and wellbeing support. Experience in a veterinary setting is a bonus.

Qualifications

• Previous receptionist experience in a client-focused role; veterinary setting is a bonus.
• Strong communication and empathy for clients.
• Proficiency with Microsoft Office and in-house database systems.

Responsibilities

• Handle incoming calls and schedule appointments efficiently.
• Greet and register new clients, ensuring a warm welcome.
• Process insurance forms and manage payments.
• Debt and refund management; liaise with practice teams.

Skills

Receptionist experience

Microsoft Office

In-house systems

Tools

Microsoft Office

In-house databases

Job description

CVS Vets in Gloucestershire is seeking an Equine Veterinary Receptionist for Byams Farm, Willesley, Tetbury. This 7-month fixed-term role is 20 hours per week, Monday to Friday, focused on friendly client service and efficient clinic administration.

You will greet clients, answer calls, schedule appointments and process payments. A supportive team within one of the UK’s leading veterinary groups, CVS Vets offers staff discounts and wellbeing support. Experience in a veterinary setting is a bonus.