Equine Veterinary Receptionist – Part-Time 7-Month Contract

CVS Group UK; Tetbury; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Salary aligned with National Minimum W

Five weeks' annual leave (pro rata)

Staff discount on Veterinary bills

Employee Assistance Programme

Staff discount on Animed Direct

Job summary

CVS Vets is seeking a friendly Equine Veterinary Receptionist for the Byams Farm practice in Gloucestershire. This 20-hour-per-week fixed-term role supports reception, appointment scheduling, and client care in a busy veterinary setting.

You’ll greet clients, answer calls, process payments, and help with insurance forms, contributing to a welcoming, professional service. Join CVS Vets and become part of a large veterinary group dedicated to high-quality animal care.

Qualifications

• Previous reception experience in a client-facing role is advantageous.
• Ability to handle emotional situations with professionalism and kindness.
• Strong communication and people skills are essential.
• Experience with Microsoft Office and basic database systems.

Responsibilities

• Manage incoming calls and schedule appointments efficiently.
• Respond to queries via phone, email, and in person with professionalism.
• Greet and register new clients, ensuring a warm welcome.
• Process insurance forms and payments accurately and efficiently.
• Dispense medications as required and liaise with veterinary staff.
• Provide empathetic client support during stressful times while remaining professional.

Skills

Communication skills

Empathy

Customer service

Teamwork

Microsoft Office

Database systems

Tools

Database systems

Job description

CVS Vets is seeking a friendly Equine Veterinary Receptionist for the Byams Farm practice in Gloucestershire. This 20-hour-per-week fixed-term role supports reception, appointment scheduling, and client care in a busy veterinary setting.

You’ll greet clients, answer calls, process payments, and help with insurance forms, contributing to a welcoming, professional service. Join CVS Vets and become part of a large veterinary group dedicated to high-quality animal care.