Vet Care Receptionist — Flexible Hours & Growth Path

IVC Evidensia Group; United Kingdom; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

6.6 weeks' annual leave

Birthday leave

Cycle to Work

Learning and development opportunities

Staff pet care discounts

Retailer discounts

Job summary

Donnington Grove Veterinary Group is seeking a part-time receptionist at Tadley with a friendly, professional approach to client service. You will manage calls, appointments, and front-desk duties while supporting a busy veterinary practice. Flexibility to travel to Thatcham and Newbury may be required.

We value calm communication, good organisation, and the ability to work weekends on a rota. Training will be provided, and you’ll be part of a caring team focused on excellent animal care.

Qualifications

• Great organisational skills.
• Good communication skills.
• Prior experience in customer service.
• Confident and friendly telephone manner.
• Equine knowledge is essential for handling emergency calls.

Responsibilities

• Handle client telephone calls and greet visitors at reception.
• Provide excellent customer service to clients and their pets.
• Assist with appointment scheduling and front-desk tasks.
• Answer emergency phone calls with a calm, professional approach.

Skills

Organisational skills

Communication skills

Customer service experience

Telephone manner

Shifts & weekends

Tools

Microsoft Office

Outlook

Job description

Donnington Grove Veterinary Group is seeking a part-time receptionist at Tadley with a friendly, professional approach to client service. You will manage calls, appointments, and front-desk duties while supporting a busy veterinary practice. Flexibility to travel to Thatcham and Newbury may be required.

We value calm communication, good organisation, and the ability to work weekends on a rota. Training will be provided, and you’ll be part of a caring team focused on excellent animal care.