Part-Time Veterinary Receptionist — Friendly Client Care

IVC Evidensia Group; Yate; Remote; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Annual leave

Birthday off

Healthcare

Learning & development

Job summary

Vale Vets and Referrals is seeking a friendly receptionist to join our busy practice on a 12-month fixed-term, part-time basis (18 hours per week). You will welcome clients, manage appointments and handle enquiries to ensure a smooth client and patient journey.

Responsibilities include diary management, registrations, payments, and supporting colleagues across the team. Hours include Mon 8–1, Thu 2:30–7:30, Fri 4–7:30, plus Saturday mornings on a rota.

Qualifications

• Face-to-face customer service experience required.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks in a busy environment.

Responsibilities

• Meet and greet visitors to the practice.
• Answer telephone calls and handle client enquiries.
• Book appointments and register new clients on the computer system.
• Organise diaries and check client/patient details for accuracy.
• Take payments and assist with insurance claims.
• Educate clients about practice services and keep reception tidy.

Skills

Communication skills

Customer service

Multitasking

Team collaboration

Proactive attitude

Job description

Vale Vets and Referrals is seeking a friendly receptionist to join our busy practice on a 12-month fixed-term, part-time basis (18 hours per week). You will welcome clients, manage appointments and handle enquiries to ensure a smooth client and patient journey.

Responsibilities include diary management, registrations, payments, and supporting colleagues across the team. Hours include Mon 8–1, Thu 2:30–7:30, Fri 4–7:30, plus Saturday mornings on a rota.