Part Time Trainee Technical Support

With Support Limited; Huddersfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A technical support company in Huddersfield is seeking a trainee technical support technician. The role involves assisting customers with technical queries over the phone and supporting both Windows and Linux systems. Applicants should have a minimum of 1 year helpdesk experience and a strong interest in technology. This part-time position offers excellent career progression within a relaxed working environment. The role requires on-site presence in Huddersfield with no remote working options.

Qualifications

• Minimum 1 year of experience on a technical helpdesk.
• Proven interest in computer-related activities.
• Confident in communicating over the phone.

Responsibilities

• Support 1st and 2nd line queries for Windows desktops.
• Assist with Windows and Linux servers.
• Work collaboratively in a small team.

Skills

Interest in coding

Customer communication

Technical troubleshooting

Tools

Windows

Linux

Job description

We're looking for a talented trainee technical support technician to join our team in Huddersfield. You will already have a strong proven interest in all things computer related, such as a hobby in coding or working with computers as well as a minimum of 1 year experience of working on a technical helpdesk. The role involves speaking with customers over the phone so you must be confident on the phone and with communication in general.

We will train you to support 1st and 2nd line queries for Windows desktops + Windows and Linux servers. We offer excellent career progression prospects and a good salary with a relaxed working environment in a small team.

Applicants will have a proven history of trying out Linux Desktop and Windows at home or in a work environment.

Please note this position is on site in our Huddersfield offices working in a small team. No remote working. The role is part time up to 3 days per week.