Support Worker

UK Addiction Treatment Centres; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading private addiction treatment centre in Bournemouth is seeking a compassionate Support Worker to ensure the safety and well-being of clients. This role involves providing emotional support, responding to incidents, and maintaining a calm environment. Ideal candidates will have strong communication skills, empathy, and a genuine interest in addiction recovery. The organisation offers a supportive team environment, training opportunities, and staff wellbeing support. If you're passionate about making a difference, apply today.

Benefits

Opportunities for training and career development

Access to staff wellbeing support

Supportive team environment

Qualifications

• Previous experience in a support or care setting is desirable but not essential.
• A kind, empathetic, and patient nature is required.
• Strong communication skills and ability to remain calm under pressure are essential.
• Genuine interest in addiction recovery and helping others is needed.

Responsibilities

• Ensure safety and well-being of clients.
• Respond to incidents or emergencies with confidence and care.
• Provide emotional support to anxious clients.
• Carry out routine checks and light administrative tasks.
• Maintain a secure and calm environment following safeguarding policies.

Skills

Strong communication skills

Empathy and patience

Ability to remain calm under pressure

Job description

• Support Worker – Providence Projects
• Location: Bournemouth
• Hourly Rate: £12.21 per hour
• Permanent
• 27.5 Hours per week 13:00 - 22:00

At Providence Projects, we don’t just treat addiction, we help people rebuild their lives with purpose and hope. We're a leading private addiction treatment centre based in the heart of Bournemouth, supporting individuals on their journey to lasting recovery.

We’re currently looking for a compassionate and dependable Support Worker to join our dedicated team. If you’re someone who brings calmness and reassurance, this role offers a unique opportunity to make a meaningful impact while providing care and support to our clients.

Our Values

At UKAT, our work is guided by four core values that underpin everything we do:

• Understanding – We listen without judgement and recognise every individual’s unique journey
• Kindness – We lead with compassion, empathy, and respect
• Accountability – We take responsibility for our actions, decisions, and standards of care
• Teamwork – We work collaboratively to achieve the best outcomes for our clients

What You’ll Be Doing:

• Ensuring the safety and well-being of clients
• Responding to any incidents or emergencies with confidence and care
• Providing emotional support to clients who may be restless or anxious
• Carrying out routine checks and light administrative tasks
• Maintaining a secure and calm environment in line with safeguarding policies

What We’re Looking For:

• Previous experience in a support or care setting (desirable but not essential)
• A kind, empathetic, and patient nature
• Strong communication skills and the ability to remain calm under pressure
• A genuine interest in addiction recovery and helping others

What We Offer:

• A supportive and passionate team environment
• Opportunities for training and career development
• Access to staff wellbeing support and professional guidance
• The chance to be part of a service that truly changes lives

If you have a caring heart and a desire to make a difference, we’d love to hear from you.

The Recruitment Process:

• You will have an initial phone conversation with the talent acquisition specialist, which will be an informal chat and opportunity to ask questions about the position
• If you are successful in your initial phone conversation, you will be required to undertake an interview on-site or via video conference. (please note that if you have a video/in-person interview, you will be required to visit the centre at a later date for our 2nd stage interview)
• Our shortlisted candidates will be notified if they are successful within 5 working days post interview.

We are proud to be a Disability Confident employer, committed to making our recruitment process inclusive and accessible to al

Apply today and help us change lives, one day at a time.