Part Time Service Advisor

JLR; England; Remote; GBP 23,000 - 30,000; Full time

Job summary

JLR is seeking a Service Advisor in the United Kingdom to join a friendly, professional aftersales team. You will ensure retail and workshop customers are dealt with quickly, process orders the same day, and log stock discrepancies with the Aftersales Manager.

You will work as part of a team and also independently, delivering excellent customer care with strong communication skills and familiarity with computer systems.

Responsibilities

• Assisting the Aftersales Manager with daily duties
• Completing Vehicle health checks for workshop
• Ensuring all items are correctly located and stock control
• Receiving orders & ensuring returns are up to date
• Answering call from customers
• Providing excellent customer care

Job description

Are you a Service Advisor in search of a new challenge? You have arrived at the right place, we are on the hunt for an experienced and enthusiastic Service Advisor.

This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our aftersales department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations.

As a Service Advisor, you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Aftersales Manager.

Responsibilities

• Assisting the Aftersales Manager with daily duties
• Completing Vehicle health checks for workshop
• Ensuring all items are correctly located and stock control
• Receiving orders & ensuring returns are up to date
• Answering call from customers
• Providing excellent customer care

You will have previous experience gained in a similar role. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently.

You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team.