Parts Advisor

Perfect Placement UK Ltd; Nursling; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

25 days' annual leave plus bank hols

On-site parking

Health and wellbeing support

Pension

Training and development

Career progression opportunities

Job summary

Perfect Placement UK Ltd is recruiting for an experienced Parts Advisor to join a busy aftersales team at a leading commercial vehicle dealership in Southampton. This full-time position offers a long-term career with a high-volume workshop and clear progression.

You will manage incoming parts, maintain stock records, support technicians and liaise with service advisors to keep jobs on schedule. Monday–Friday with one in three Saturdays; UK driving license is required.

Qualifications

• Experience as a Parts Advisor or Aftersales Advisor, ideally in a franchised dealership.
• Experience with commercial vehicle parts or trucks and vans is advantageous.
• Excellent organization, time management and attention to detail.
• Strong customer service and communication skills.
• Competence with computerised stock systems and iPads or similar tech.
• Ability to work independently and as part of a busy team.

Responsibilities

• Receive, unload and record incoming parts and stock deliveries.
• Store and organise parts while maintaining inventory records.
• Respond promptly to workshop and customer enquiries.
• Identify customer requirements using parts catalogues and stock systems.
• Pick and distribute parts to technicians to support workshop operations.
• Work with service advisors and the sales team to keep jobs on schedule.
• Maintain stock levels and help prevent overstocking.
• Build professional relationships with customers, colleagues and suppliers.
• Greet customers and visitors courteously and professionally.
• Follow company processes and health and safety procedures at all times.

Skills

Parts catalogues

Stock management

Customer service

Time management

Attention to detail

Communication skills

Driving licence

Tools

Stock management systems

Job description

We are recruiting on behalf of a leading commercial vehicle dealership in Southampton seeking an experienced Parts Advisor to join its busy aftersales team. This Parts Advisor position offers the opportunity to build a long-term career within a respected automotive group, supporting a high-volume workshop operation.

Benefits

• £31,000 basic salary with an achievable OTE of £37,000
• 25 days' annual leave plus bank holidays, increasing with service
• Manufacturer-backed training and development
• Clear career progression opportunities
• Life assurance, contributory pension and health and wellbeing support
• Exclusive discounts on vehicles, servicing, parts, shopping, travel and lifestyle benefits
• Free on-site parking
• Full-time hours, Monday to Friday, with one in three Saturday mornings

As a Parts Advisor, you will:

• Receive, unload and accurately record incoming parts and stock deliveries
• Store and organise parts while maintaining accurate inventory records
• Respond promptly to internal workshop and external customer enquiries
• Identify customer requirements using parts catalogues and computerised stock systems
• Pick and distribute parts to technicians to support efficient workshop operations
• Work closely with service advisors and the sales team to keep customer jobs on schedule
• Maintain appropriate stock levels and help prevent overstocking
• Build professional relationships with customers, colleagues, suppliers and external representatives
• Greet customers and visitors courteously and professionally
• Follow company processes and health and safety procedures at all times

Requirements

• Previous experience as a Parts Advisor, Parts Consultant or Aftersales Advisor, ideally within a franchised dealership
• Commercial vehicle or truck and van experience would be advantageous, although strong automotive parts experience will be considered
• Excellent organisation, time management and attention to detail
• Strong customer service and communication skills
• Confidence using computerised systems, iPads or similar stock management technology
• Ability to work independently and as part of a busy team
• A proactive, adaptable and dependable approach
• A full UK driving licence

The successful Parts Advisor will be organised, customer-focused and committed to delivering accurate, efficient support within a commercial vehicle environment. If you are an experienced Parts Advisor seeking a new opportunity with excellent development prospects, we would be pleased to hear from you.