Part-Time Retail Team Leader - Customer Service

Mountain Warehouse; Ambleside; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Ambleside is looking for a passionate Sales Assistant to deliver exceptional customer service in a collaborative environment. You’ll assist with daily operations, connect with customers, and help meet sales targets while representing the brand enthusiastically. The ideal candidate is a team player with strong communication skills, ready to create a welcoming atmosphere. This part-time position includes a competitive hourly rate and benefits such as a monthly bonus scheme and generous colleague discounts.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Referral Incentive

Auto-enrolment Pension scheme

Qualifications

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly demeanor.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

Responsibilities

• Work with colleagues to foster an inclusive team environment.
• Assist in daily operations, ensuring compliance with policies.
• Keep sales floor clean and organized, ensuring products are visually appealing.
• Engage customers to understand their needs and provide solutions.
• Support management in identifying growth opportunities.

Skills

Customer service

Team collaboration

Communication

Problem-solving

Sales performance

Job description

A leading retail company in Ambleside is looking for a passionate Sales Assistant to deliver exceptional customer service in a collaborative environment. You’ll assist with daily operations, connect with customers, and help meet sales targets while representing the brand enthusiastically. The ideal candidate is a team player with strong communication skills, ready to create a welcoming atmosphere. This part-time position includes a competitive hourly rate and benefits such as a monthly bonus scheme and generous colleague discounts.