Part-Time Retail Store Supervisor – Customer Experience

Monsoon Accessorize; Manchester; On-site; GBP 20,000 - 25,000; Part time

Job summary

A popular fashion accessories brand is seeking an experienced Supervisor for their Manchester Arndale Store on a part-time basis. The ideal candidate will take ownership of customer service excellence and assist in managing a motivated team. Key responsibilities include leading by example, ensuring effective team development, and supporting management with company procedures. This role offers competitive benefits including a salary, bonus scheme, staff uniform allowance, and a generous discount on products.

Benefits

Competitive salary

Exciting bonus scheme

Staff uniform allowance

Generous staff discount

Additional holiday for birthday

Qualifications

• Experience of supervising a team.
• Proven examples of delivering excellence in customer service.
• Demonstrates passion, drive, resilience, and a can-do approach.

Responsibilities

• Lead by example delivering great customer service and product knowledge.
• Drive store performance through managing and developing your team.
• Support Management with implementation of company procedures and policies.

Skills

Customer service excellence

Team leadership

Effective communication

Planning and organizational skills

Job description

A popular fashion accessories brand is seeking an experienced Supervisor for their Manchester Arndale Store on a part-time basis. The ideal candidate will take ownership of customer service excellence and assist in managing a motivated team. Key responsibilities include leading by example, ensuring effective team development, and supporting management with company procedures. This role offers competitive benefits including a salary, bonus scheme, staff uniform allowance, and a generous discount on products.