(Part-time) Receptionist/Administrator - Older Adult Community Team

Oxford Health NHS Trust; High Wycombe; On-site; GBP 24,000 - 27,000; Part time

Job summary

A healthcare organization in High Wycombe is seeking a part-time Receptionist/Administrator for the Older Adult Community Team. This role involves providing excellent front-line support, managing reception duties, and ensuring a welcoming environment for patients. Candidates should have prior experience in administration and demonstrate strong communication skills. You will work 30 hours per week and enjoy various employee benefits, including 27 days of annual leave.

Benefits

27 days annual leave

NHS Discounts

Employee Assistance Programme

Qualifications

• Experience in administration and reception roles.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist with administration duties for the Older People's Community Mental Health Team.
• Provide polite and efficient reception service.
• Organize own workload within guidelines.

Skills

Reception Experience

Knowledge of Excel

Ability to handle conflict

Job description

(Part-time) Receptionist/Administrator - Older Adult Community Team

Are you an outgoing, organised and welcoming individual with experience in administration and reception role? Are you seeking an exciting role in a fast paced environment?

We are looking for a Part-time experienced Admin/Receptionist to join the Older Adult Community Mental Health Team based in Saffron House. This role is part-time working 30 hours per week.

You will act as a professional, effective, and efficient Receptionist and Administrator for the diverse group of services working within Saffron House. As the first point of contact for patients and visitors, you will play a crucial role in creating a welcoming and supportive environment.

This is a part-time position, however we would consider a job share for the right candidates.

Main duties of the job

• To assist the service/team by undertaking all administration duties relating to the day to day running of a busy Older People's Community Mental Health Team.
• To provide a polite and efficient reception service to visitors, staff and stake holders as required.
• To perform general office duties, including responding to email and phone enquiries, answering the telephone, taking and recording messages accurately, and responding to queries appropriately, following Trust procedures and protocols.
• Organise own workload and act independently within appropriate guidelines.
• Order, check, maintain and distribute equipment and supplies for the team and other agencies as required.
• Support in the booking of rooms via Resource Scheduler booking system.

Please refer to the job description attached for a comprehensive list of duties.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure you're your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Job responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Person Specification

Excel

• Knowledge of Excel
• Knowledge of Excel
• ability to handle conflict
• ability to handle conflict
• Qualifications Grade
• Years Experience
• Knowledge Requirements
• Personal Qualities
• Car Owner
• Excel
• Typing Qualification
• Reception Experience
• Car Owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearPer annum | Pro-rata