Part-Time Motoring & Cycling Customer Advisor

Halfords; Trafford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in the UK is looking for a Customer Services Advisor to assist customers with their vehicles and bikes. This part-time role involves delivering excellent customer service and hands-on fitting services. Ideal candidates will have experience in customer service, a proactive approach to helping customers, and be available for weekend work. The position offers extensive training, discounts, and various benefits to facilitate career progression within the company.

Benefits

25% off products in store and online

Discounts on garage bills

Life Assurance

Employee assistance programme

Health Cash Plan

Cycle2Work scheme

Qualifications

• Experience in delivering great customer service, ideally in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Help customers with vehicles in the car park and on bikes in-store.
• Deliver fitting services including car part fitting and cycle servicing.
• Provide excellent customer service in a retail environment.

Skills

Customer service experience

Problem solving

Proactive approach

Job description

A leading retail company in the UK is looking for a Customer Services Advisor to assist customers with their vehicles and bikes. This part-time role involves delivering excellent customer service and hands-on fitting services. Ideal candidates will have experience in customer service, a proactive approach to helping customers, and be available for weekend work. The position offers extensive training, discounts, and various benefits to facilitate career progression within the company.