Part-Time Internship Administrator: Drive Support

Mencap; Birmingham; On-site; GBP 12,000 - 18,000; Part time

Job summary

Mencap in Birmingham City Centre is hiring a Supported Internship Administrator for 22.5 hours per week. The role supports employability programmes, coordinating admin and operations to keep the service compliant and running smoothly.

The successful candidate will manage administrative tasks for Access to Work claims, help with invoices and data entry, coordinate meetings, and act as a point of contact for parents and carers. A proactive, organised approach is essential.

Qualifications

• Excellent organisational, record-keeping, and communication skills.
• Proficiency in Office 365 and ability to quickly learn new IT systems.
• Ability to work independently, manage workload and meet deadlines.
• Experience providing administrative support in an educational or similar setting.
• Genuine enthusiasm for supporting young people with SEND.

Responsibilities

• Operational Oversight: Managing administrative tasks for Access to Work claims and data in learner management systems.
• Compliance & Finance: Monitoring debt, processing invoices, and keeping regulatory and local authority information up to date.
• Team Support: Coordinating meetings, archiving documents, and meeting critical deadlines such as EHCP reviews.
• Communication: Serving as a professional point of contact for stakeholders, parents, and carers.

Skills

Organisational skills

Office 365

Communication skills

Initiative

Time management

Tools

Office 365

Job description

Mencap in Birmingham City Centre is hiring a Supported Internship Administrator for 22.5 hours per week. The role supports employability programmes, coordinating admin and operations to keep the service compliant and running smoothly.

The successful candidate will manage administrative tasks for Access to Work claims, help with invoices and data entry, coordinate meetings, and act as a point of contact for parents and carers. A proactive, organised approach is essential.