Impactful Internship Programs Administrator

Mencap; West Midlands; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mencap is seeking a Supported Internship Administrator to provide essential administrative and operational support for its employability programmes in the Black Country. You will work with local authorities, parents and carers to ensure smooth delivery and compliance, acting as a reliable point of contact for stakeholders.

In a busy, detail‑driven environment, you will manage tasks related to Access to Work claims, data integrity, and meeting critical deadlines such as EHCP reviews, while

Qualifications

• Strong foundations: organisational, record-keeping, and communication skills.
• Ability to work under pressure and meet deadlines in a busy environment.
• Proactive team player with good stakeholder engagement.

Responsibilities

• Oversee administrative tasks for Access to Work claims and maintain learner data.
• Monitor invoices and regulatory/local authority information for compliance.
• Support Education Centre Manager with meetings, archiving and deadlines (e.g., EHCP reviews).
• Serve as a professional point of contact for stakeholders, parents, and carers.

Skills

Organisational skills

Communication skills

Attention to detail

Initiative

Tools

Office 365

LMS data entry

Job description

Mencap is seeking a Supported Internship Administrator to provide essential administrative and operational support for its employability programmes in the Black Country. You will work with local authorities, parents and carers to ensure smooth delivery and compliance, acting as a reliable point of contact for stakeholders.

In a busy, detail‑driven environment, you will manage tasks related to Access to Work claims, data integrity, and meeting critical deadlines such as EHCP reviews, while