Part-Time HR Operations Partner

Manchester Arndale; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading facilities management company in Greater London is seeking a dynamic HR professional to support a healthcare contract. This role involves designing and delivering HR training, navigating complex HR issues, and fostering a collaborative environment. Applicants should have strong stakeholder management skills and a proven track record in industrial relations. The company promotes a diverse workforce and offers a flexible 30-hour workweek at a prestigious location.

Benefits

Career progression

Professional development opportunities

Inclusive and diverse work environment

Qualifications

• Experience in industrial relations either directly or indirectly.
• Proven success in complex HR matters in a fast-paced environment.
• Ability to design and deliver impactful HR training.

Responsibilities

• Design and deliver HR training to managers.
• Support the HR Advisory team for high-risk cases.
• Ensure efficient HR processes throughout the colleague lifecycle.
• Promote a collaborative work culture consistent with OCS values.

Skills

Stakeholder management

Negotiating exits and settlement agreements

Industrial relations experience

HR training design and delivery

Education

CIPD Level 5 or above

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working:This role is an on-site role based out ofBethlam Royal Hospital, Beckenham - 30 hours per week. There is flexibility around these hours e.g. 4 days per week (7.5 hours each day) or 5 days per week (6 hours per day).

OCS is seeking a dynamic and experienced HR professional to support a strategically important healthcare contract in the London area. Experience of building collaborative relationships with Trade Unions is essential. A consistently strong and passionate approach to HR delivery is required with experience of working in a matrix organisation. If you think these attributes and experience describe you, we would love you to apply.

You will partner the Account Director and their operational management team whilst reporting into the HR function. You will also support the OCS TRUE values and model inclusive working practices. You will be responsible for designing and delivering management training initiatives to drive up the people management capability within the contract.

Key Responsibilities you will have:

• Design and deliver face to face on essential and desirable HR topics to managers within the contract
• Support the HR Advisory team with ‘in person’ HR support for high risk cases and act as a point of escalation where HR processes are not adhering to process or taking too long to complete
• Design and deliver HR processes within the contract to ensure the end to end colleague lifecycle is positive and efficient
• Support the contract senior management team in driving a collaborative, professional, harmonious, respectful culture consistent with the values of OCS, and those of the client
• Support the Head of HR with HR projects such as driving improvement in colleague turnover, colleague engagement initiatives, talent and succession planning and workforce management
• Deliver bespoke HR support to contract, supporting the Account Director with their people agenda
• Support the business with high profile change projects as directed by the Head of HR or Account Director
• Keep up to date with legislative changes to ensure guidance to managers and leaders is safe and compliant
• Attend all contract leadership meetings and Public FM HR team meetings to deliver appropriate HR support and act as a conduit to the central HR function where issues or queries arise. Take responsibility for actions resulting from these meetings
• Act as a role model for other colleagues by living the OCS TRUE values and those of the client, calling out inappropriate or irresponsible behaviour and ensuring the correct processes are adhered to at all times to promote fairness and equality.

Qualifications & Skills:

Necessary

• Tenure in an industrial relations role either directly or indirectly
• Proven success in supporting complex HR matters in a fast paced, low margin business.
• Evidence of purposeful design and delivery of HR training impacting on the quality of ER case management
• Stakeholder management experience - working with managers at all levels to deliver HR processes.
• Working towards or prepared to work towards CIPD Level 5 or above.
• Experience negotiating exits and settlement agreements. Experience with Employment Tribunal litigation; and an understanding of the process.

Desirable

• Public Sectorindustry experience.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.