Part-Time Customer Service & Data Support

Talentsure; England; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading UK charity in Poole is seeking a dedicated Customer Service Advisor to join their team part-time. The role involves providing exceptional support across multiple channels including phone, email, and written correspondence. You will handle administrative tasks, assist with fundraising campaigns, and ensure accurate data management. Ideal candidates should have proven customer service skills, GCSE level education in English and Maths, and a positive, flexible attitude. This opportunity offers a chance to work in a respected organization with a diverse workload.

Qualifications

• Proven customer service skills, particularly in phone-based communication.
• Educated to GCSE level (or equivalent) in English and Maths.
• Strong organisational skills and a high level of accuracy.

Responsibilities

• Delivering outstanding support across multiple channels to customers and volunteers.
• Handling a wide range of administrative duties.
• Assisting with online event listings and fundraising campaigns.
• Ensuring accurate and confidential handling of data.

Skills

Customer service skills

Communication skills

Organisational skills

Attention to detail

Education

GCSE level in English and Maths

Tools

ERP systems

Job description

A leading UK charity in Poole is seeking a dedicated Customer Service Advisor to join their team part-time. The role involves providing exceptional support across multiple channels including phone, email, and written correspondence. You will handle administrative tasks, assist with fundraising campaigns, and ensure accurate data management. Ideal candidates should have proven customer service skills, GCSE level education in English and Maths, and a positive, flexible attitude. This opportunity offers a chance to work in a respected organization with a diverse workload.