Part Time Customer Service Advisor

People Solutions; Nuneaton; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Discounted canteen

Public transport routes available

Free on-site parking

Weekly pay

Ongoing work

Employee Wellbeing Programme

Job summary

People Solutions are currently recruiting for a Customer Service Advisor to join our busy client in the Customer Support team.

This role offers part-time hours (12:00pm–4:00pm, Monday to Friday) with weekly pay, ongoing work, and opportunities for progression within a reputable logistics operation.

Qualifications

• Proficiency in Microsoft Office packages (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Fast and accurate typing skills.
• Experience using spreadsheets and online forms.
• Professional and proactive attitude.
• Ability to maintain confidentiality of company information.

Responsibilities

• Process a high volume of customer contact forms.
• Handle customer queries and conduct document checks.
• Prepare and input data accurately.
• Transpose data into Google Sheets.
• Assist with preparation, recording and reporting requirements.
• Support day-to-day administrative activities relating to company operations.
• Ensure compliance with company policies and procedures.

Skills

MS Office

Communication

Typing

Spreadsheets

Confidentiality

Tools

Google Sheets

Job description

Customer Service Advisor - Part Time

People Solutions are currently recruiting for a Customer Service Advisor to join our busy client in the Customer Support team.

This is a fantastic opportunity offering excellent rates of pay, ongoing work, and genuine opportunities for growth and progression within a reputable logistics operation.

This would suit applicants who have worked as a Customer Service Administrator, Client Services Coordinator or Customer Support Coordinator.

Rates of Pay:

• £13.50 per hour

Shift Pattern:

• Monday to Friday
• 12:00pm to 4:00pm

Benefits:

Your benefits as a Customer Service Advisor are:

• Discounted canteen
• Public transport routes available
• Free on-site parking
• Weekly pay
• Ongoing work
• Employee Wellbeing Programme

Day-to-Day Duties:

Your duties as a Customer Service Advisor are:

• Process a high volume of customer contact forms
• Conduct document checks and handle customer queries
• Prepare and input data accurately
• Transpose data into Google Sheets
• Assist with preparation, recording and reporting requirements
• Support the day-to-day flow of administrative activities relating to company operations
• Ensure compliance with company policies and procedures

Essential Skills:

To be successful as a Customer Service Advisor, you will need:

• Proficiency in Microsoft Office packages, including Word, Excel and Outlook
• Strong written and verbal communication skills
• Fast and accurate typing skills
• Experience using spreadsheets and online forms
• A professional and proactive attitude
• The ability to maintain confidentiality of company information

Training:

• Full training will be provided
• Ongoing support and development opportunities available