Customer Service Advisor — Growth & Data Support

People Solutions; Nuneaton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted canteen

Free on-site parking

Easily accessible via public transport

Weekly pay

Ongoing work

Employee Wellbeing Programme

Job summary

People Solutions is recruiting for a Customer Service Advisor to join a busy client’s Customer Support team in a logistics setting. The role involves handling high volumes of customer forms, performing document checks, and inputting data accurately while upholding company policies.

The position offers full-time hours, training provided, and benefits such as on-site parking, weekly pay, and strong progression opportunities within a reputable logistics operation.

Qualifications

• Proficient in Microsoft Office packages, including Word, Excel and Outlook.
• Strong written and verbal communication skills.
• Fast and accurate typing skills.
• Experience using spreadsheets and online forms.
• Professional and proactive attitude.
• Ability to maintain confidentiality of company information.
• Excellent attention to detail and organisational skills.

Responsibilities

• Processing a high volume of customer contact forms
• Conducting document checks and responding to queries
• Preparing and inputting data accurately
• Transposing data into Google Sheets
• Assisting with preparation, recording and reporting requirements
• Supporting the day-to-day administrative flow of company operations
• Ensuring compliance with company policies and procedures
• Maintaining accurate records and documentation

Skills

Communication skills

Typing speed

Attention to detail

Data entry

Confidentiality

Organisational skills

Tools

Microsoft Office

Job description

People Solutions is recruiting for a Customer Service Advisor to join a busy client’s Customer Support team in a logistics setting. The role involves handling high volumes of customer forms, performing document checks, and inputting data accurately while upholding company policies.

The position offers full-time hours, training provided, and benefits such as on-site parking, weekly pay, and strong progression opportunities within a reputable logistics operation.