Part-Time Customer Experience Specialist (Flexible Hours)

Sky UK; Bridgend; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading UK retailer seeks a Customer Team Member in Bridgend, offering part-time hours with varied shifts. Responsibilities include ensuring customer satisfaction, maintaining store standards, and supporting community engagement. Ideal candidates will possess strong interpersonal skills, a positive approach to problem-solving, and flexibility in working hours. Competitive pay and benefits such as holiday entitlement and discounts are also provided.

Benefits

31 days holiday (pro rata)

Pension scheme (up to 10% employer contributions)

Virtual healthcare services

Employee assistance service

Full training and development support

Wagestream (money management app)

Cycle-to-work scheme

30% discount on Co-op products plus other discounts

Qualifications

• A genuine care for the needs of customers and members.
• Great people skills with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service by putting customers first.
• Support colleagues to solve problems for customers and members.
• Maintain store safety and legality by keeping shelves stocked.
• Help introduce new products and services.
• Support the local community by getting involved in activities.

Skills

Customer service

People skills

Problem-solving

Flexibility

Job description

A leading UK retailer seeks a Customer Team Member in Bridgend, offering part-time hours with varied shifts. Responsibilities include ensuring customer satisfaction, maintaining store standards, and supporting community engagement. Ideal candidates will possess strong interpersonal skills, a positive approach to problem-solving, and flexibility in working hours. Competitive pay and benefits such as holiday entitlement and discounts are also provided.