Part-Time Case Management Admin – Insurance & Patients

Response Healthcare Group; West Bridgford; On-site; GBP 17,000 - 21,000; Part time

Job summary

Response Healthcare Group in West Bridgford is hiring a Case Management Administrator on a part-time basis (24 hours across 3 days per week, Tue Thu Fri). You will support insurance case managers and handle patient enquiries.

The role emphasizes accuracy, strong IT skills, and excellent communication. You will manage cases for allocated insurers and perform general administrative duties, including email and phone enquiries, in a developing, patient-focused environment.

Qualifications

• Professional and positive approach.
• Excellent attention to detail.
• Strong IT skills including Microsoft Office.
• Experience in customer service roles.
• Ability to work in a developing environment.

Responsibilities

• Case manager for allocated insurance companies.
• Patient management for allocated insurers.
• Administrative duties including patient enquiries via email and telephone.

Skills

Build rapport quickly

Attention to detail

MS Office proficiency

Diary management experience

Customer service background

Tools

Diary management system

Microsoft Office

Job description

Response Healthcare Group in West Bridgford is hiring a Case Management Administrator on a part-time basis (24 hours across 3 days per week, Tue Thu Fri). You will support insurance case managers and handle patient enquiries.

The role emphasizes accuracy, strong IT skills, and excellent communication. You will manage cases for allocated insurers and perform general administrative duties, including email and phone enquiries, in a developing, patient-focused environment.