Patient Enquiries & Reception Coordinator (Part-Time 20hrs)

Response Healthcare Group; West Bridgford; On-site; GBP 17,000 - 22,000; Part time

Job summary

Response Healthcare Group is seeking a Part-time Patient Enquiries and Reception Administrator for our West Bridgford site in the East Midlands. The role covers answering calls, managing patient emails, bookings and cancellations, and handling GDPR forms with care.

You will join a growing support centre team across UK clinics, delivering friendly, detail-oriented service and robust IT usage in Microsoft Office and diary systems.

Qualifications

• Ability to quickly build rapport with patients and colleagues.
• Great attention to detail in all administrative tasks.

Responsibilities

• Managing incoming calls, patient emails, bookings and cancellations
• Completing administrative tasks, including GDPR forms
• Assisting with patient management

Skills

Rapport building

Attention to detail

IT skills

Customer service experience

Adaptability

Tools

Microsoft Office

Diary Management System

Job description

Response Healthcare Group is seeking a Part-time Patient Enquiries and Reception Administrator for our West Bridgford site in the East Midlands. The role covers answering calls, managing patient emails, bookings and cancellations, and handling GDPR forms with care.

You will join a growing support centre team across UK clinics, delivering friendly, detail-oriented service and robust IT usage in Microsoft Office and diary systems.